FAQs
Appointments
How can I make an appointment?
To schedule an appointment, visit our Home or Locations Page, select the office you’d like to visit and follow the instructions.
Drivers Licenses
How can I find out if my drivers license is suspended and what do I need to do to clear it?
Not sure if your driver’s license is suspended? See the Florida Highway Safety and Motor Vehicles Driver License Check.
To reinstate a suspended license, drivers must first pay the traffic violation through the County Clerk of Court where the violation was issued.
Where can I get information for a Hardship license?
For a hardship license contact the Regional office for the Florida Department of Highway Safety and Motor Vehicles at (407) 445-5581 ext #3.
Tag & Title
When does my tag expire?
Midnight of your birthday on a privately owned vehicle that is not classified as a heavy truck.
What do I need to bring when I renew my tag?
Your valid driver license, proof of insurance, your tag number and a form of payment for either 1 or 2-year renewal. Processing fees apply to all credit/debit cards.
How can I replace my stolen tag/decal or driver's license?
Report it to the Police/Sheriff & obtain a police report. Bring the report into our office and we will replace the tag/decal free of charge. A driver license replacement is $6.25.
How can I renew my tag if I have a toll violation or parking ticket?
New: E-Pass toll violations can be cleared in person at our tag agencies.
All toll and parking violations must be paid in full before customers can renew their driver license or vehicle tag. If you pay through the Expressway Authority (E-Pass) or SunPass, please allow 24 hours from process of payment before renewing.
Toll Violations
- E-Pass Violations | (407) 690-5200
- SunPass Violations | 1 (888) 865-5352
Parking Violations
To pay your parking violation, contact the appropriate ticket issuing authority:
Can I register my vehicle at the Tax Collector's office if I purchased it from a dealer?
No, a Florida dealer is required to complete the title and registration for any vehicle sold from their dealership. Procedures differ from a vehicle purchased from an out-of-state dealer. Click here to Learn more.
My vehicle record check reflects that I have an electronic title on my car. My vehicle is paid off with a lien, how can I obtain the title?
Your choice; come into our office and pay $10 to have it printed the same day or visit the Florida Deparment of Highway Saftey and Motor Vehicles and pay $2.50 for DHSMV to mail it to you.
Can I apply for registration and title via the mail?
Yes, visit Tag & Title by Mail to learn more.
Why did I receive a new license plate?
All license plates, also known as tags in Florida, are valid for a period of ten years. On the tenth year of a vehicle’s registration renewal, a new tag will be issued.
Traffic Tickets & Toll Violations
Can I pay my traffic ticket at your office?
No, the Clerk of Court’s Office collects traffic fines.
Learn more about traffic ticket payment options through the Orange County Clerk of Court.
Can I pay my toll violations at your office?
You may pay your Central Florida Expressway Authority (CFX) toll violations at our motor vehicle offices by cash only.
Property Taxes
Where is your office located?
Visit our locations page.
What are your office hours?
Our office hours are Monday through Friday from 8:30 AM to 5:00 PM (9:00 AM on Wednesdays).
Can I pay my property tax at the local Tax Collector's office?
Yes, you may. Click here to see our locations.
What is the last day for me to pay my property tax?
Property Taxes must be received and processed by March 31st and become delinquent on April 1st.
Do you offer a payment plan for Property Taxes?
If your estimated taxes are more than $100.00, you may qualify for an installment payment plan on your future tax bill. The first payment must be made no later than June 30. If you are signing up for the Installment Payment Plan for the first time, this will apply for your next property tax bill, not the current one. Before joining our Payment Plan program all current and delinquent taxes must be paid in full.
Why is the previous owner’s name on the bill?
The tax roll is supplied to us by the Orange County Property Appraiser’s office and they should be contacted for ownership verification.
How do I buy a tax certificate?
Please visit the Orange County Tax Certificate Sales site to purchase a tax certificate.
Can you walk me through where to locate my property?
Visit the Pay My Taxes page.
I sent in my payment, why is it not posted?
Payments are posted as soon as they are processed. Please call (407) 434-0312 to have a clerk check on the status for you.
What forms of payment do you take, my payment is late
If you are making a late payment it must be made with certified funds such as money order, cashier’s check, cash or bank wire.
Business Taxes
What is required to obtain the Orange County Business Tax Receipt?
We will need the following:
- Copy of Florida Business Name Registration (www.sunbiz.org);
- Copy of City Business Tax Receipt, if located inside City Limits;
- Copy of State License (if applicable);
- Valid signature and Photo ID;
- Federal ID or Social Security Number.
How much is the Orange County Business Tax Receipt?
Our fees are based on the nature of the business and the number of employees
If this is my first time in business with Orange County, where do I go to get my Business Tax Receipt?
Visit our Downtown office at 301 S. Rosalind Ave., Orlando, FL 32708.
Can anyone in the company come in to do the application for the Business Tax Receipt?
Anyone can come in to complete the application process; we will need to see a valid signature and photo ID from that person.
Can I use my Orange County Business Tax Receipt in other counties in Florida?
No. Orange County Business Tax Receipts are only valid in Orange County.
Hunting & Fishing
Can I obtain a Hunting & Fishing license from the Tax Collector? If so, how much?
Yes, Freshwater or Saltwater annual for a Florida resident is $17.00
Concealed Weapons
Can I obtain a concealed weapons permit from the tax collector's office?
No. The Orange County Tax Collector’s office does not issue concealed weapon permits. This is handled by the Department of Agriculture in their local regional office at 5700 Major Blvd, Suite 100, Orlando, FL 32810. The office can be contacted at (407) 888-8700.
Payment Policy
What forms of payment are accepted?
Motor Vehicle Services
- Apple Pay, Google Pay & Samsung Pay (in person)
- Credit card
- Debit card
- Cash
- Check
- Certified/ cashier's check
- Money order
Please Note: Toll clearances may only be paid by cash.
Property Tax Payments
- Apple Pay, Google Pay & Samsung Pay (in person)
- PayPal
- Credit card
- Debit card
- Cash
- Check
- Certified/ cashier's check
- Money order
- Attorney
- Title company
- Escrow check
- Trust check
Please Note: We do not accept personal or business checks for delinquent taxes. Delinquent taxes can be paid online or in person by the following methods: cash, certified/cashier's check, money order, attorney/title company, escrow/trust check or credit/debit cards.
Business Tax Payments
- Apple Pay, Google Pay & Samsung Pay (in person)
- Credit card
- Debit card
- Cash
- Check
- Certified/ cashier's check
- Money order
Are there payment fees?
The payment fees are as follows:
In-Person Motor Vehicle Services
- 2.39% credit card/ debit card processing fee; $2.00 minimum.
RenewExpress
- For vehicle renewals, credit/debit card, Apple Pay, and Google Pay payments are assessed a $2.95 service fee per item. With a maximum of three (3) renewal fees per transaction, each transaction will total a maximum of $8.85 in service fees.
Online Specialty Plates & Vouchers
- $2.95 per item purchased.
Tax Payments
- eCheck — $0.00 eCheck processing fee.
- Credit Card/Debit Card — 2.50% credit card/ debit card processing fee; $2.50 minimum.
- Commercial and International Cards — 3.95% card processing fee; $2.50 minimum.
What is your check policy?
If one bad check is written to the Orange County Tax Collector’s Office, we will not accept another check from this individual or company.
Check or credit card presenter must have a relationship to the named person on the document being processed, i.e. spouse, domestic partner, child or parent. If the check or credit card presenter is the spouse or domestic partner of the named person on the document, they do not need to have the same last name.