Orange County Tax Collector

Senior Support

Senior Support Logo

Resources for Seniors

On this page, you'll find resources for Orange County seniors, including safety resources for drivers, scams you should be aware of, tax exemptions for homeowners, and more. For additional information on services available to local seniors, contact:

Florida Elder Helpline
1-800-96-Elder (35337)

Senior Resource Alliance
(407) 514-1800

Orange County Office of the Aging
(407) 836-7446

Orange County Community & Senior Centers

Orange County Community Action has seven community centers that host senior clubs that offer educational classes and comradery. Click on the center to expand information.

Address: 12050 E. Colonial Dr., Orlando, FL 32826 (map)

Phone: 407-254-9610

Address: 3933 W. D. Judge Dr., Suite B, Orlando, FL 32808 (map)

Phone: 407-836-8450

Address: 1201 20th St., Orlando, FL 32805 (map)

Phone: 407-836-6777

Address: 445 W. 13th  St. Apopka, FL 32703 (map)

Phone: 407-254-9449

Address: 830 Klondike St., Winter Garden, FL 34787 (map)

Phone: 407-254-1970

Address: Center 6408 Jennings Rd., Orlando, FL 32818 (map)

Phone: 407-254-9100 or 407-254-9107

Address: 9450 S. Orange Ave., Orlando, FL 32824 (map)

Phone: 407-254-1950

Mature blonde active woman standing in plank on mat during workout in contemporary fitness center

Safety Resources for Drivers

Senior man holding up keys to his new car

Motor Vehicle Fraud

Every year, thousands of Americans become victims of motor vehicle fraud, unknowingly purchasing overpriced, stolen, or potentially unsafe vehicles. Learn what to look for in a vehicle that could indicate different types of fraudulent activity.

How Can I Spot Potential Signs of Fraud?

Odometer Fraud

Know It

Tampering with or disconnecting the odometer to reflect a lower mileage.

Spot It

  • Worn-down brake pads and gas pedals (or a recent replacement).
  • Loose screws around the dashboard.
  • Seats that look too worn for the mileage (or a new seat cover installation).
  • A replaced set of tires if the mileage is less than 20,000.
Title Fraud
Vehicle Cloning
Mechanic under car in auto repair shop

Car Repair Scams

Unscrupulous mechanics may falsely claim that your vehicle needs expensive repairs. Often mechanics scare seniors into believing their vehicle is unsafe and needs immediate repair. For example, what was supposed to be a simple oil change suddenly becomes a major tuneup or costly brake job.

How Can I Avoid Car Repair Scams?

Refer to your car’s manual for maintenance guidelines specific to your vehicle.

Research repair shops online, checking ratings and reviews on the Better Business Bureau website.

Test a new shop by starting with minor services like oil changes or brake checks.

Bring along someone knowledgeable about cars if you're not familiar with them yourself.

Request a written estimate detailing proposed repairs and costs before agreeing to any work. Consider getting multiple estimates for major repairs.

Other Common Types of Common Scams

Phone Scams

Scammers use robocalls with fake area codes to seem local or spoof caller IDs from government agencies. They often claim the victim owes money or needs urgent action.

Online Shopping Scams

Scammers create fake websites resembling trusted brands, offering tempting deals. Products received are often poor quality or never arrive.

Computer or Technology Support Scams

Scammers claim to fix computer issues, charging for unnecessary services or seeking remote access.

Sweepstakes Scams

Victims are told they've won a large sum but must pay fees or taxes to claim it. Legitimate lotteries never charge winners to receive prizes.

Elder Scam Call And Senior Pension Finance Fraud

Resources for Homeowners

Property Tax Exemptions

You may qualify for one of the following property tax exemptions:

Active seniors concept. Caucasian old elderly senior wife and husband, couple spouses grandparents using laptop for e-banking, online shopping, remote work and telehealth at home kitchen

Property Fraud Alert

According to the Orange County Comptroller, deed fraud can occur when someone records a fraudulent document in the Official Records, apparently changing the ownership of their property.  Fraudulent mortgages and liens could also be recorded with respect to a property.

Oftentimes, this type of fraud can go undetected if the property owner does not periodically check the Official Records.  Although checking does not prevent the actual fraudulent activity from taking place, it does provide an early warning of what may have otherwise gone undetected.

Property Fraud Alert is a free service offered by the Orange County Comptroller that helps members of the public protect their property from fraud by monitoring the documents being recorded in the Orange County Official Records Department. Sign up for this free subscription service either online at propertyfraudalert.com/FLOrange or by calling 800-728-3858

Fraud alert grunge rubber stamp on white background, vector illustration

Property Repair Scam

Fraudsters target older residents, claiming to notice home repairs needed. They demand upfront payment, then escalate costs for subpar work. Beware of door-to-door solicitations. Research licensed contractors for inspections and quotes, and avoid distractions or theft by having a trusted companion present.

Mature plumber fixing a sink at kitchen

Signs of a Home Improvement Scam

  • Scammers knock on your door looking for business because they are “in the area.”
  • Scammers say they have materials left over from a previous job.
  • Scammers pressure you for an immediate decision.
  • Scammers ask you to pay for everything up front or only accept cash.
  • Scammers ask you to get any required building permits.
  • Scammers suggest you borrow money from a lender they know.

How To Avoid a Home Improvement Scam

  • Consider only contractors who are licensed and insured.
  • Get contractor recommendations from people you know and trust.
  • Check with the local Home Builders Association and consumer protection officials to see if they have complaints against a contractor.
  • Read reviews with a critical eye.
  • Get multiple estimates.
  • Read the contract carefully.
  • Don’t pay the full amount for the project up front.